A&E Technology Services specializes in serving small businesses with fixed-fee, customization IT support and consulting plans designed to minimize risks. Our Managed IT Support platform monitors the security and stability of your network 24 hours a day so you can experience maximum uptime, increased efficiency and allow you to focus on your core business. 

With Managed Services from A&E Technology Services, you get:

Desktop and User Care

• Full desktop support for a wide range of desktop computers, printers and accessories.
• Fast response times with round the clock care
• A team of skilled computer engineers who are experienced in troubleshooting and familiar with all the main PC brands.
• Highly competitive rates.
• Around the clock help desk support
• On Demand Services
• IT hardware and software is now essential for every business. It is computers breaking down that is the major cause of worry for most small and medium business owners. If it breaks, let us fix it.

Network Care

• Monitoring the health of your systems 24x7x365
• Engineer notification in the event of a system critical network issue
• Performance monitoring. Thresholds setup to identify low disk space, high CPU utilization, and other events indicative of a performance issue
• Monitoring of data / tape backup logs
• Application monitoring to identify potential application issues even if the server is up and running
• Asset Management - full hardware and software inventories
• Software updates including desktop operating system and antivirus software
• Month-End reports detailing up-time, security patching, and performance

Network Security

• Regular reports - monitor Internet usage and track websites
• Perimeter security - keep viruses and intruders out of your business
• Content filtering - block harmful or unsafe sites to increase productivity
• Wi-Fi and 3G services - safely use mobile devices throughout your office
• Predictability - flat monthly fees include preventative maintenance, patching & updating, virus & spyware updates, and unlimited Help Desk Calls for Internet firewall problems.

Office Moves and Rewiring ( advance relocation services )

There are many factors to consider when you are moving offices but making sure your IT, servers and computers can often be the most complex task of all and so meticulous planning is needed to ensure that everything goes smoothly and that your IT is up to speed very quickly. This is where A&E Technology Services comes in.

• We can survey your new location to envisage any problems that may need to be addressed before the move takes place and so plan ahead.
• Manage the downtime during the move so that there is as much business continuity as possible.
• We will prepare several plans to ensure that nothing goes wrong and that you enjoy peace of mind during this stressful time.

IT Consulting

• Vendor-agnostic solutions - based on known technology standards and best practices
• Technology and business acumen - a unique mix often missing from other providers
• Full IT Services - including planning, procurement, implementation, and ongoing management

A&E Technology Services becomes a virtual extension of our clients' businesses, helping them develop and maintain a technology strategy that aligns with their business needs and goals

HaaS

Tired of technology costs spiraling out of control? Get it under control with Hardware as a Service, or HaaS, solutions from A&E Technology Services. Our HaaS systems provide an easy way to keep IT spending in check and lower your hardware needs while reducing time-consuming operating system upgrades.

Our HaaS programs allow you to pay a steady, monthly rate that keeps you from being surprised at bill time. You can relax knowing that your IT system will be maintained and affordable with service and maintenance also provided as part of the package.

Hardware as a Service systems by A&E Technology Services deliver value, maintenance and support by qualified technicians for your:

• Infrastructure
• Hardware
• Operating systems
• Other hardware (desktops, laptops, routers and switches)

It's time to stop your IT spending getting out of control by making the hardware you've got start working for you. The experts at A&E Technology Services can help.